Careers

Careers at Turn

Strategic Account Manager - Chicago

About

Turn delivers real-time insights that transform the way leading advertising agencies and enterprises make decisions. Our digital advertising hub enables audience planning, media execution, and real-time analytics from a single login, and provides point-and-click access to more than 150 integrated marketing technology partners. Turn is headquartered in Silicon Valley and provides its products and services worldwide. For more information, visit turn.com or follow @turnplatform.

The Strategic Account Manager serves as a key point of contact and liaison between assigned strategic customers, partners and various departments within Turn. The Strategic Account Manager is responsible for ensuring white glove service to the clients and agencies.

The Strategic Account Manager will be responsible for providing business leadership and creative direction. You will define a strategy within the account, including building a strong working relationship and building trust  You will build and maintain broad relationships with both the clients and the agencies.Developing, owning and nurturing client partnerships.

 

Responsibilities

  • Leads existing relationships, drives incremental growth and builds client trust

  • Expresses broader account strategy to campaigns and execution

  • Owns design of existing and incremental business RFP process

  • Project Manages execution as well as internal cross-functional communication

  • Responsible to educate the client and agency on Turn products

  • Owns entire conflict resolution process both externally and internally

  • Monitoring performance and delivery against client objectives while seeking out additional KPIs and trends

  • Using data, trends, market insights, and logic to develop valuable, customized and strategic recommendations

  • Leading account business reviews and goal-setting sessions

  • Working cross functionally to implement plans to achieve goals

  • Identifying opportunities and pathways for campaign and overall client success

Requirements

  • Client management experience (internal and external) preferred, including proven ability to handle multiple deliverables with tight deadlines

  • Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment

  • Troubleshooting skills, with creative ability to overcome challenges and problem-solve

  • Comfortable with ‘test and learn’ approach for best practice sharing

  • Strong organizational, analytical, and project management skills

  • Excellent written and verbal communication skills

  • Flexible, team-oriented collaborator

  • Self-starter capable of thriving in a startup environment – able to multi-task

  • Understanding of web-based applications

  • Emphatic interest in online advertising

  • Experience with online advertising management (ad serving) systems, self service bidding systems, or online shopping engine systems a major plus

  • Client-facing Ad Agency / Publisher / Ad Network / Advertising Technology Vendor / Technical Engineering or Account Management experience in the interactive marketing space

  • Experience using Customer Relationship Management applications

  • 8+ years experience in Client Services / Account Management in agency, ad-network or ad technology vendor with focus on digital advertising

  • BA/BS degree preferred with a strong academic record or relevant combination of education and experience

This position offers a competitive base salary, commission, stock options, and other comprehensive benefits.

 

Location: Chicago, IL

In addition to our great environment, we offer a competitive base salary, bonus program, stock options, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Turn.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.

# GD #LI-SD1

Application Data:

company 
careers 
strategic_account_manager_chicago 
path /srv/www/sites/turn-dev.com/dev/repo/build/app 
main_controller app\controllers\Primary 

Request Data:

$_GET
No Data
$_POST
No Data
$_COOKIE
No Data
$_FILES
No Data
$_SERVER
REDIRECT_STATUS 200 
HTTP_HOST turn.stage.elusive-concepts.com 
HTTP_ACCEPT_ENCODING x-gzip, gzip, deflate 
HTTP_USER_AGENT CCBot/2.0 (http://commoncrawl.org/faq/) 
HTTP_ACCEPT text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 
PATH REMOVED 
SERVER_SIGNATURE Apache/2.4.10 (Linux/SUSE) Server at turn.stage.elusive-concepts.com Port 80 
SERVER_SOFTWARE Apache/2.4.10 (Linux/SUSE) 
SERVER_NAME turn.stage.elusive-concepts.com 
SERVER_ADDR 192.168.1.201 
SERVER_PORT 80 
REMOTE_ADDR 54.81.44.140 
DOCUMENT_ROOT /srv/www/sites/turn-dev.com/prod/webroot 
REQUEST_SCHEME http 
CONTEXT_PREFIX  
CONTEXT_DOCUMENT_ROOT /srv/www/sites/turn-dev.com/prod/webroot 
SERVER_ADMIN roger.soucy@elusive-concepts.com 
SCRIPT_FILENAME /srv/www/sites/turn-dev.com/prod/webroot/index.php 
REMOTE_PORT 36474 
REDIRECT_URL /company/careers/strategic-account-manager-chicago 
GATEWAY_INTERFACE CGI/1.1 
SERVER_PROTOCOL HTTP/1.0 
REQUEST_METHOD GET 
QUERY_STRING  
REQUEST_URI /company/careers/strategic-account-manager-chicago 
SCRIPT_NAME /index.php 
PATH_INFO /company/careers/strategic-account-manager-chicago 
PATH_TRANSLATED redirect:/index.php/company/careers/strategic-account-manager-chicago/careers/strategic-account-manager-chicago 
PHP_SELF /index.php/company/careers/strategic-account-manager-chicago 
REQUEST_TIME_FLOAT 1506100211.66 
REQUEST_TIME 1506100211 

Logs:

Time Data
2017-09-22 17:10:11
Loading Framework...
2017-09-22 17:10:11
app\models\Career:Array
(
    [id] => 0
    [slug] => strategic-account-manager-chicago
)

Events:

Event Data Listeners
APPLICATION >> RUN null 0
APPLICATION >> LOADED null 0
APPLICATION >> HANDOFF null 0
TEMPLATE >> HTML_START "" 0
TEMPLATE >> BEFORE_HTML_END null 1

Errors:

Notice (8) Undefined index: label /srv/www/sites/turn-dev.com/dev/repo/build/tmp/smarty/templates_c/2a6b68665934d429f218f0734699a46d465d234c.file.share-bar.tpl.php L: 28
Notice (8) Trying to get property of non-object /srv/www/sites/turn-dev.com/dev/repo/build/tmp/smarty/templates_c/2a6b68665934d429f218f0734699a46d465d234c.file.share-bar.tpl.php L: 28

Benchmarks:

Benchmark Tag Time Comment
execution_time TIMER_START 0.000ms Starting bootstrap...
execution_time TIMER_STOP 30.585ms Debug console render output...